FROM YELP: o T J. o Queen Creek, AZ 8/8/2012 Went there just to look at a new truck for my husband's business. When we arrived we meet David Duffey. Not only did we buy a new truck we bought a new Acadia Denali. Mr. Duffey is a huge asset to your company. We will only deal with David in the future. We had not such a pleasant experience in the past but David redeemed our faith. Thank you.
FROM DEALER RATER: On 8/8/2012 4:21:47 PM, julietgilbert wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Charles B I went there looking for the best price on a new GMC Acadia Charles was patient and knowledgable. He explained the different trim levels and equipment. He let me take an extensive test drive to make sure I was comfortable with the vehicle. When it came to pricing it was quick and painless so I ended up purchasing that day and I have no regrets I love my new truck. Julie- Gilbert AZ
FROM DEALER RATER: On 8/1/2012 3:02:37 AM, Gwully wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron ray Aaron was great. Getting a decent trade in price was frustrating. Almost left before they gave me a good trade in. Overall, good experience and awesome Denali.
FROM DEALER RATER: On 7/31/2012 8:26:10 PM, Barbara Defeo wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron Ray I stoped just to look around, but Aaron was so nice and bent over backwards for us. Also after I got my new enclave Aaron still was ther for me. Most dealers say good buy & good luck with your new car. And you meager see them again. But not with Aaron Ray he was there even after I brought my new car. Thank you Barbara Defeo
FROM DEALER RATER: On 7/30/2012 5:17:36 PM, dm305873 wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron Ray I actually had no intention on purchasing a car. I was just looking around and Aaron found me. Not only did I purchase a 2012 GMC Terrain, but I found a lifetime group of people that I will purchase my future vehicles from. Thank you, Aaron and team for the great service I received!
FROM DEALER RATER: On 7/28/2012 11:40:59 PM, bgenre wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron Ray I was in the market for a suv and had it narrowed down to the GMC Terrain and the Chevy Equinox. I had no intentions of buying a vehicle the day I went in to Henry Brown, but I fell in love with the Terrain as soon as I drove it! While I took one out for a test drive, Aaron got to work looking for the vehicle in the color with all the options I wanted. I never expected them to actually have the exact vehicle that I wanted on the lot, but to my surprise they did! When I saw it, I knew I had to have it, so we immediately started working on a deal. Aaron was such a trooper, he even endured a lengthy phone call with my dad, who owned a car dealership in the past. After working on the numbers I wasnt ready to pull the trigger quite yet and figured I better shop around and make sure I couldn't get a better deal elsewhere. After shopping around and finding out that Henry Brown was indeed giving me the better deal, I went back to find that the vehicle I wanted had sold. :( Aaron and Phil the inventory manager immediately got to work tracking down the vehicle I wanted and found it at another dealership and got it delivered to Henry Brown the next day. I'm extremely happy with my purchase and experience @ Henry Brown and would highly recommend them to others!
FROM DEALER RATER: On 4/2/2012 11:23:43 PM, rbaz2007 wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Shane Smith In dealing with Henry Brown, we found them to be extremely accommodating. We are impressed with how Shane and the entire sales staff treated us, which was far different than any other experiences we had with car dealerships. If you are looking for a vehicle, pay Shane a visit. There was very little pressure to buy, and he kept his word to us throughout the process. A+ Dealership, without a doubt!
FROM YELP: 8/2/2012 Blake Brown bent over backwards to help us find a vehicle at the last minute. We had a very limited budget and he did everything possible to work within that and didn't try to push us over our preset limit at all. The deal was wrapped up quickly with absolutely no issues. I was so impressed that even though I have recently moved out of state I will gladly come back to Gilbert, AZ to purchase my next vehicle from Blake. Highly recommended for outstanding customer service! Flag this review • Dan M. Gilbert, AZ
FROM YELP: 12/14/2011 Best dealership in the area. Scott is very good to work with. Never a hassle at HB.
FROM YELP: 8/16/2011 I recently purchased my fifth vehicle from this dealership. I have dealt with different salespeople and managers on several occasions and my experience has been consistent throughout. Buying a car can be very stressful however; the candid straight forwardness of Henry Brown's staff was a comfort to me. I don't like beating around the bush and take complete responsibility for the deal I negotiate (unlike the others who have submitted reviews on this site)... A+ from a guy who isn't so easy to please!!! Glendale, AZ
FROM YELP: 5/5/2011 My wife and I have recently purchased our second vehicle from Tim Bryant. We trust Tim so well we have purchased both vehicles sight unseen. We call Tim and tell him what we want and when he finds it he calls us and we bought both. We have never been disappointed in either vehicle they have been exactly what he said they would be and he has never said anything that wasn't true. We will continue to purchase all our vehicles from Tim as long as he is selling cars. We have to dive almost 200 miles to get to your dealership but every mile is worth it to deal with Tim. He makes vehicle buying a pleasure. The staff that Tim introduced us to were very nice and professional. I wanted to let you know that Tim is an assets and could you please thank him from us. My son in law is a car salesmen, but Tim is the one I buy cars from. This is how much we believe in Tim when we need a vehicle.
FROM YELP: Update - 3/11/2011 best dealership in phoenix! i will never go anywhere else to buy or get service work one. you guys are great!!!! plus henry and phil cross took extra time in making our familys dreams come true. a new buick is in my drive way!!! thank you henry brown!
FROM YELP: 3/11/2011 My first trip to Henry Brown and the service was great. The staff in sales were so nice to work with. After shopping at other dealerships in Phoenix I was just about ready to just get my old car fixed. At this store it was so much different that i will never step foot into another dealership but Henry Brown in Gilbert. Special thanks to Rocky (Salesmen) and Scott (Manager) for all the hard work. I will tell everyone i know what a great store you guys have.
FROM YELP: Update - 3/3/2011 The Best dealership in the West ! Thank you
FROM YELP: 3/3/2011 Always the Best service Around!
FROM YELP: 2/24/2011 After reading the review below, I just had to add another review that really describes how Henry Browns dealership treats its customers. My entire family have been doing service with Henry Brown for years. Never and I mean NEVER have I ever had a bad dealing with this dealership. I would like to let everyone know that this store has always went out of there way to make sure everything is perfect and it always has been. My family has purchased over 5 new and used vehicles and have had everyone maintained at the Gilbert location. If I could give them more that 5 Stars I would! THANK YOU HENRY BROWN! You guys are the best!
FROM YELP: Update - 2/27/2011 Best service in the valley! I have also purchased two new vehicles from Henry Brown. The dealership is one of the best i have have ever been in and everyone was very helpful. Thank you for bringing fun back into to the car business!
FROM YELP: 1/20/2011 I just purchased a used vehicle from this dealship and I have never had a better experience. The salesman was courteous and didn't pressure me in any way. They shopped around for the best percentage rate and got me one! They detailed my vehicle and it looked fantastic!! It looked brand new. I will definitely be back for my service needs and whenever I am in the market for another vehicle Henry Brown is where I'll be going!!
FROM YELP: 5/6/2010 I just picked up a New GMC from Henry Brown in Gilbert. IT WAS THE BEST CAR DEALERSHIP I HAVE EVER WORKED WITH! Gus, Phil and the rest of the Brown staff made my visit one I will never forget. I stoped at many other valley car dealers and heard the same old song and dance.. If I could would you.. The price is only good today... Not at the Henry Brown Buick GMC Store in Gilbert AZ., My sales person, management and Henry himself thanked me for my business and made me feel at home. Save time and your gas money no other Valley car dealership comes close
FROM DEALER RATER: On 8/8/2012 4:21:47 PM, julietgilbert wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Charles B I went there looking for the best price on a new GMC Acadia Charles was patient and knowledgable. He explained the different trim levels and equipment. He let me take an extensive test drive to make sure I was comfortable with the vehicle. When it came to pricing it was quick and painless so I ended up purchasing that day and I have no regrets I love my new truck. Julie- Gilbert AZ
FROM DEALER RATER: On 8/1/2012 3:02:37 AM, Gwully wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron ray Aaron was great. Getting a decent trade in price was frustrating. Almost left before they gave me a good trade in. Overall, good experience and awesome Denali.
FROM DEALER RATER: On 7/31/2012 8:26:10 PM, Barbara Defeo wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron Ray I stoped just to look around, but Aaron was so nice and bent over backwards for us. Also after I got my new enclave Aaron still was ther for me. Most dealers say good buy & good luck with your new car. And you meager see them again. But not with Aaron Ray he was there even after I brought my new car. Thank you Barbara Defeo
FROM DEALER RATER: On 7/30/2012 5:17:36 PM, dm305873 wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron Ray I actually had no intention on purchasing a car. I was just looking around and Aaron found me. Not only did I purchase a 2012 GMC Terrain, but I found a lifetime group of people that I will purchase my future vehicles from. Thank you, Aaron and team for the great service I received!
FROM DEALER RATER: On 7/28/2012 11:40:59 PM, bgenre wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Aaron Ray I was in the market for a suv and had it narrowed down to the GMC Terrain and the Chevy Equinox. I had no intentions of buying a vehicle the day I went in to Henry Brown, but I fell in love with the Terrain as soon as I drove it! While I took one out for a test drive, Aaron got to work looking for the vehicle in the color with all the options I wanted. I never expected them to actually have the exact vehicle that I wanted on the lot, but to my surprise they did! When I saw it, I knew I had to have it, so we immediately started working on a deal. Aaron was such a trooper, he even endured a lengthy phone call with my dad, who owned a car dealership in the past. After working on the numbers I wasnt ready to pull the trigger quite yet and figured I better shop around and make sure I couldn't get a better deal elsewhere. After shopping around and finding out that Henry Brown was indeed giving me the better deal, I went back to find that the vehicle I wanted had sold. :( Aaron and Phil the inventory manager immediately got to work tracking down the vehicle I wanted and found it at another dealership and got it delivered to Henry Brown the next day. I'm extremely happy with my purchase and experience @ Henry Brown and would highly recommend them to others!
FROM DEALER RATER: On 4/2/2012 11:23:43 PM, rbaz2007 wrote: Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Shane Smith In dealing with Henry Brown, we found them to be extremely accommodating. We are impressed with how Shane and the entire sales staff treated us, which was far different than any other experiences we had with car dealerships. If you are looking for a vehicle, pay Shane a visit. There was very little pressure to buy, and he kept his word to us throughout the process. A+ Dealership, without a doubt!
FROM YELP: 8/2/2012 Blake Brown bent over backwards to help us find a vehicle at the last minute. We had a very limited budget and he did everything possible to work within that and didn't try to push us over our preset limit at all. The deal was wrapped up quickly with absolutely no issues. I was so impressed that even though I have recently moved out of state I will gladly come back to Gilbert, AZ to purchase my next vehicle from Blake. Highly recommended for outstanding customer service! Flag this review • Dan M. Gilbert, AZ
FROM YELP: 12/14/2011 Best dealership in the area. Scott is very good to work with. Never a hassle at HB.
FROM YELP: 8/16/2011 I recently purchased my fifth vehicle from this dealership. I have dealt with different salespeople and managers on several occasions and my experience has been consistent throughout. Buying a car can be very stressful however; the candid straight forwardness of Henry Brown's staff was a comfort to me. I don't like beating around the bush and take complete responsibility for the deal I negotiate (unlike the others who have submitted reviews on this site)... A+ from a guy who isn't so easy to please!!! Glendale, AZ
FROM YELP: 5/5/2011 My wife and I have recently purchased our second vehicle from Tim Bryant. We trust Tim so well we have purchased both vehicles sight unseen. We call Tim and tell him what we want and when he finds it he calls us and we bought both. We have never been disappointed in either vehicle they have been exactly what he said they would be and he has never said anything that wasn't true. We will continue to purchase all our vehicles from Tim as long as he is selling cars. We have to dive almost 200 miles to get to your dealership but every mile is worth it to deal with Tim. He makes vehicle buying a pleasure. The staff that Tim introduced us to were very nice and professional. I wanted to let you know that Tim is an assets and could you please thank him from us. My son in law is a car salesmen, but Tim is the one I buy cars from. This is how much we believe in Tim when we need a vehicle.
FROM YELP: Update - 3/11/2011 best dealership in phoenix! i will never go anywhere else to buy or get service work one. you guys are great!!!! plus henry and phil cross took extra time in making our familys dreams come true. a new buick is in my drive way!!! thank you henry brown!
FROM YELP: 3/11/2011 My first trip to Henry Brown and the service was great. The staff in sales were so nice to work with. After shopping at other dealerships in Phoenix I was just about ready to just get my old car fixed. At this store it was so much different that i will never step foot into another dealership but Henry Brown in Gilbert. Special thanks to Rocky (Salesmen) and Scott (Manager) for all the hard work. I will tell everyone i know what a great store you guys have.
FROM YELP: Update - 3/3/2011 The Best dealership in the West ! Thank you
FROM YELP: 3/3/2011 Always the Best service Around!
FROM YELP: 2/24/2011 After reading the review below, I just had to add another review that really describes how Henry Browns dealership treats its customers. My entire family have been doing service with Henry Brown for years. Never and I mean NEVER have I ever had a bad dealing with this dealership. I would like to let everyone know that this store has always went out of there way to make sure everything is perfect and it always has been. My family has purchased over 5 new and used vehicles and have had everyone maintained at the Gilbert location. If I could give them more that 5 Stars I would! THANK YOU HENRY BROWN! You guys are the best!
FROM YELP: Update - 2/27/2011 Best service in the valley! I have also purchased two new vehicles from Henry Brown. The dealership is one of the best i have have ever been in and everyone was very helpful. Thank you for bringing fun back into to the car business!
FROM YELP: 1/20/2011 I just purchased a used vehicle from this dealship and I have never had a better experience. The salesman was courteous and didn't pressure me in any way. They shopped around for the best percentage rate and got me one! They detailed my vehicle and it looked fantastic!! It looked brand new. I will definitely be back for my service needs and whenever I am in the market for another vehicle Henry Brown is where I'll be going!!
FROM YELP: 5/6/2010 I just picked up a New GMC from Henry Brown in Gilbert. IT WAS THE BEST CAR DEALERSHIP I HAVE EVER WORKED WITH! Gus, Phil and the rest of the Brown staff made my visit one I will never forget. I stoped at many other valley car dealers and heard the same old song and dance.. If I could would you.. The price is only good today... Not at the Henry Brown Buick GMC Store in Gilbert AZ., My sales person, management and Henry himself thanked me for my business and made me feel at home. Save time and your gas money no other Valley car dealership comes close