Customer Reviews

Blaine Richey took care of us and we really appreciate the whole Henry Brown staff

Scott Usher has been my "Service Representative" for a number of years. He's been very tentative to the up keep of our 2011 Buick Enclave. I can't ask much more than that! He recommends what needs to be done in order to keep our Enclave in up to date condition.

No issues

Fast and efficient

Mike was very helpful when communicating and guiding me through the process.

Was originally quoted around $500-575, came out over 700!!! Then they charged me $55 to install my spare tire?!?! Not ok.....very let down with experience this time around

Love Brown and Brown and service reps!! Heidi Burns is the best!!!

All was good until I was told by the salesperson Rigo that I had to purchase an app that is $700 called Ikon that I didn't want or need. It does nothing more than the myGMC app that is free. At that point I was so passed off by being forced to spend $700 on a useless app just so I could complete my purchase. All I wanted to do at that point was get out of there as quickly as possible with my new vehicle and then never go back to Henry Brown dealership again. Also will tell friends and family that they scam you with this "forced" add on purchase that is not worth anywhere close to $700 in value. I am very upset about this. I feel cheated.

Wagner was extremely professional, efficient with my time and helpful in coordinating details after the sale.

They are the greatest Raul is the best and the work was done on time and right the first time. Best experience

In an out just like I like it!

I came in for an oil change and tire rotation. The service department greeted me immediately when I pulled up. I was a waiter and sat in the clean and comfortable waiting area. My vehicle was ready in about 45 minutes. I couldn't have been happier.

Great experience

I made the appointment at the wrong dealership. However, Henry Brown check to see if they could squeeze me in. They did and had me out of there in 60 min. Friendly and helpful!

Top notch service from Jordan in Sales, Brandon in Finance and Service Dept is always good.

We have been a customer for over 15 years. Mike Meade has always taken great care of us. With him being out at the present time, Blaine Richey stepped up and we had the service completed. We were also able to have the software update completed.

Love visiting the dealership they always are so welcoming

Nicest and most helpful people.

I felt very taken care of the moment I walked through the door. I was shown every feature on the car I was looking at, as well as I could look at other comparable vehicles to see what I liked best.

The process of buying my new truck went really smoothly. Thanks for helping me get the deal done!